Q: What does the web site migration service entail? Will my web site be safe?
A: The website migration service available at FtwHosts is completely free of charge and involves transferring all your website files, databases and emails from your current hosting provider to your brand new web hosting account with us. We will also revise all the settings required for your web sites to be fully functional on our ultramodern cloud hosting platform.Our technicians are fully capable of moving any sort of site. With years of work experience behind their backs, they’re experts in the inner workings of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom app with a lot of custom libraries is as easy as moving a simple WordPress weblog.
Q: How long will the web site migration procedure take?
A: There are many aspects to think about – the overall amount of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Nevertheless, we do our best to implement all website migrations within a 48–hour time frame. Smaller web sites are transferred faster – usually in under 24 hours.
Q: Do you need something from me before you start moving my site?
A: We do not require any sensitive information. We’ll require, though, the login information for your old web hosting account and the name of the website that you would like to migrate.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: Nope. Your site will continue to be fully operational during the transfer. Once everything is done on our end, we will inform you so that you can examine it and check for any problems. If everything is fine, all you will have to do is edit your domain name’s DNS settings.
Q: Will my current web hosting provider need to provide any info/help?
A: Nope. Apart from your login info for the Control Panel, we won’t require anything. We will never contact your hosting provider. They will not know anything about the migration either.
Q: Does it matter what platform my present provider is using?
A: We can transfer your web site from any hosting provider or any Linux–based web hosting platform given that we can obtain access to the Control Panel and there is FTP access available.The only sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.