Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help section built into your Online Control Panel features a collection of help articles and regularly asked questions. Aimed at solving any common issue that you might come across, they are written by our support team of professional techs.

  • Top quality support service
  • Instructional Video Clips

  • We have compiled a selection of how–to video tutorials that visually illustrate how to sort out a common problem connected to your cloud website hosting packages account. You’ll find the video lessons in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7 technical support service and a sixty–minute ticket response guarantee. Our skillful tech support engineers will be available to you 7 days a week to reply to your inquiries and to deal with any problem that you may encounter. Just submit a tech support request from the Help Center section and we will get back to you in a jiffy.