1 hour ticket response
We are dedicated to offering a quick and adequate reply to every support ticket posted by a client. Our practiced customer service staff representatives will review your question and will think of the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average client support ticket response time has proved to be twenty minutes.
An Exceptional Technical Support Service
Each member of our technical support team has several years of experience in the cloud website hosting packages sector and the majority of them have worked for us for at least five years. They all are prepared to respond to all your questions in the most proficient manner possible.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an easy–to–navigate Help section where you can find quick tips on how to use our services. You can see the answers to your queries in our F.A.Q. section, find more information in the web hosting account management articles or check out our instructional video tutorials.